A commercial vehicle incident triggers several processes at once.

A single collision can produce a police investigation, an MTO or DOT compliance review, an insurance claim, a cargo claim and a civil action — each with different rules and timelines.

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Time-sensitive
A deadline may already be running.

Some legal claims are subject to strict limitation periods. If you believe you may have a claim, do not delay obtaining legal advice.

What to do now

  1. Secure the driver's records of duty status, ELD data, dispatch records and the trip file.
  2. Preserve telematics and camera footage before it is overwritten.
  3. Report to your insurer as required by the policy.
  4. Do not give a recorded statement about fault before obtaining advice.
  5. Expect CVOR / safety-rating consequences and plan the compliance response in parallel.

What to bring to your lawyer

  • Police report or occurrence number
  • Driver abstract, RODS / ELD data and the trip file
  • Bills of lading and the broker-carrier agreement
  • Insurance policy and any correspondence from the adjuster
  • Maintenance and inspection records for the unit
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This page provides general legal information about Ontario law. It is not legal advice, and reading it does not create a solicitor-client relationship.

Talk it through before you respond.

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